Frequently Asked Questions
1. Are you a trading company or a manufacturer?
We are a professional factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We offer various payment options including online Assurance Orders (Master Card, Visa, etc.), PayPal, and TT transfers to ensure a secure transaction.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services. We can design and manufacture a suitable motor based on your specific technical requirements.
4. Do your motors come with official certifications?
Yes, our motors are certified with CE, FCC, ISO, and other relevant standards. We can also apply for specific certifications if required by your region.
5. How do you ensure the quality of your products?
We maintain strict Quality Control with professional staff on every production line. Our testing equipment includes Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, and Noise Testers.
6. What testing machines do you use for quality assurance?
We utilize high-precision equipment such as Temperature Test Machines, Salt Spray Chambers, and Noise Testers to ensure every motor meets the highest durability and performance standards.
Rovix Motion
