Frequently Asked Questions
Are you a trading company or manufacturer?
We are a factory. We specialize in micro DC motors and DC gear motors for more than 14 years.
What is the payment term for a new customer?
We can draw up an online assurance order for our new customers, which can be paid with Master Card, Visa, etc. Customers can also pay with PayPal or TT.
Can you customize the motor if I can't find a suitable one on the website?
Yes, we can customize a suitable motor according to our customer's specific requirements regarding transmission dimensions and parameters.
Do you have certificates for the motors?
Yes, we have CE, FCC, ISO, etc. If you have other specific certificate requirements, we can apply for them for you.
How is your Quality Control handled?
We have professional checking staff on every production line process. We use specialized equipment including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, Life Testers, Temperature Test Machines, and Noise testers.
Is technical support available for motor selection?
Yes, our engineering team can provide solutions based on your voltage, speed, torque, and dimension requirements to ensure the best motor fit for your application.