❓ Frequently Asked Questions
1. Are you a trading company or manufacturer?
We are a factory specializing in micro DC motors and DC gear motors for more than 14 years.
2. What are the payment terms for new customers?
We support multiple payment methods including online Assurance Orders (Master Card, Visa, etc.), PayPal, and TT transfers for your convenience.
3. Can you customize a motor if I can't find a suitable one on the website?
Yes, we provide full customization services to modify motor parameters and transmission dimensions according to your specific requirements.
4. What certifications do your motors hold?
Our products are certified with CE, FCC, ISO, and other relevant industry standards. We can apply for additional certifications if required.
5. How do you handle quality control?
We employ professional inspectors on every production line. Finished motors undergo rigorous testing using advanced machinery including Hardness Testers, 2.5D Image Testers, Salt Spray Chambers, and Noise Testers.
6. Do you provide technical support for integration?
Yes, our engineering team assists with technical specifications and integration advice to ensure the motor fits your application perfectly.